Frequently Asked Questions
What is Master Affiliate?

A  master affiliate is an affiliate who has recruited other sites to partner  with Partner Global.
The more sites a master recruits, the more the master affiliate can earn  each month. A master affiliate will earn 10% of each of his/her sub-affiliates  total earnings per month.

Do I need a website to become an affiliate?

No. At  Partner Global we appreciate and reward all forms of affiliation. You can  post your tracking link on Facebook, Twitter, your own blog or create an  email campaign using your email database.

Does it cost anything to become an affiliate?

No,  absolutely not!
Being an affiliate with Partner Global is a way for you to earn income by  partnering with us.

Can you customize a banner for my website?

Yes, we  can!

How do I download creatives?

There  are two ways to download creatives, however both methods require that you go  to the Offers section.

To get to the offer screen:

Log in to your account
From the ‘Offers’ menu, click ‘All Offers’
Click on your broker’s name

Two download methods for your creatives:

1. Choose the creative that you wish to download and click on the  download link. This will download the creative of your choice, but  without your tracking link embedded.

2. In the ‘Generate Tracking’ section choose the creative you wish to  download from the menu. Once you choose your creative, the system will automatically generate the  image file with your tracking link embedded within it. Simply copy and  paste the code.

Can I track how much I’ve earned?

Tracking your earnings is easy.

When you first log in to your account, you are brought to the ‘Snapshot’ page. On the left hand side of the page there is an account totals box with displays your earnings for the current month and the current year.

You can also view a more detailed version of your earnings in the conversion report.

Please see the reporting section of the FAQ for more information on the conversion report.

What is the Daily Report?

The  Daily Report is a report where you can view your account activity for a  specific day.
To access the Daily Report, after you logged in, click on the ‘Reports’ tab  at the top of the page. Below the options field you can also choose the time  frame you wish to view. Click ‘Run Report’ to run the report and view the  results.
The results will appear on the screen below the ‘Run Report’ results.
Once you get the results you can export the results to excel or save the  report to view again later.

What reports can I generate?

You  can easily access a number of reports from once you log in to your  account. The following reports are available to you:

Daily Report
Hourly Report
Offers Report
Source Report
Conversion Report
Affiliate Referral Report

Please see the individual sections below for more detailed information on  each report.

What is the Source Report?

The  Source Report is a report that details clicks and conversions via the  creative that the user clicked. You can tailor the results to fit a specific  time frame and view the in detail how your traffic is directed to our  platform.
To access the Source Report, after you log in, click on the ‘Reports’ tab  at the top of the page. You will be at the main screen of the Daily Report.  Click on the ‘Options’ heading to choose from which data sets you wish  to view. To see which how specific creatives are performing check the  creatives box. Below the options field you can also choose the time frame you  wish to view. Click ‘Run Report’ to run the report and view the  results.
The results will appear on screen below the ‘Run Report’ results.
The results will be displayed by creative so you can track your clicks and  conversions by the creative you have downloaded and are using.
Once you get the results you can export the results to Excel or save the  report to view again later.

What is the Affiliate Referral Report?

The  Affiliate Referral Report is a report where you can view the activity of the  affiliates that you have referred.
To access the Affiliate Referral Report, after you log in, click on the  ‘Reports’ tab at the top of the page. Make sure the ‘Referred Affiliate’ box  is checked and choose the date range you want to examine.
Click ‘Run Report’ and the results will be displayed below the ‘Run Report’  button.
The results will display the name of the affiliate and how much commission  you have earned from the affiliate.

What is the Conversion Report?

The  Conversion Report is a report where you can view the conversions for your  account.
To access the Conversion Report, after you log in, click on the ‘Reports’  tab at the top of the page. Click on the ‘Options’ heading to choose from  which data sets you wish to view. Be sure to click on ‘Goal’ so that you can  differentiate between registrations and conversions. You can also choose the  time frame you wish to view.
Click the ‘Run Report’ and the data will appear below the button.
You can differentiate between registrations and conversion by checking the  pay-out column.
Once you get the results you can export the results to Excel or save the  report to view again later.

How do I find my tracking link?

1. Log  in to your affiliate account
2. From the ‘Offers’ menu choose ‘All Offers’
3. In the ‘Offer’ column,click on your broker’s name
4. The tracking link will be in the ‘Generate Tracking’ section, next to  the field: ‘Tracking Link’
5. You can also tailor your Tracking Link to link to a language by choosing  the specific language from the Offer URL drop down menu. Your tracking link  will update automatically once you have selected the language.

I forgot my username and password

If you  forgot your username and password, just click on the ‘Forgot Password’ link  at the log in page. You will be directed to enter your email address.
Once you do, instructions will be emailed to you with your new password.

What is a Tracker ID?

A  tracker ID is a unique link that allows you to track all the clicks,  registrations, impressions, and conversions that originate from your site.